Return Policy

BetterRAM.com memory products offer a lifetime warranty and we replace units hassle free under that policy. Because of the built-to-order nature of these products, we only offer exchanges for products not working properly. No returns or refunds will be made for items without the written consent of BetterRAM.com in each instance prior to purchase. Please consult a BetterRAM.com service representative with questions.

Warranty Returns

If there's ever a problem, we have a hassle-free return policy. We'll even ship out advanced replacement parts within 24 hours. BetterRAM.com memory products offer a lifetime warranty.

+RMA Process
All Return Material Authorizations (RMA) are issued by an RMA/Technical Support representative. No sales representative is authorized to issue an RMA. All requests for return are subject to Technical Support and/or Customer Service evaluations.

• All requests for an RMA number must be accompanied with the customer's original purchase order number or the BetterRAM.com product invoice number.
• RMAs must be marked on the outside of each box when product is returned.
• All RMAs expire in 15 days.

Product must be returned in the same condition as it was received, with no tampering of the product. If RMAs are to be cross-shipped, a new invoice will be sent for the replacement product, and then a credit memo will be issued once the return item is received and approved by BetterRAM.com.